Human Factors Professional
Tomorrow, The CORE will host the inaugural 2015 MedBuild Symposium at the Riverside Hotel in Boise, Idaho.
The event will bring together professionals interested in medical technology innovation, specifically as it pertains to investment, intellectual property, and regulations. Also, representatives from several local companies – including Human Factors MD – will highlight their product and service offerings.
Visit here to register for the event.
Next week the Human Factors and Ergonomics Society (HFES) will hold the 2015 International Symposium on Human Factors and Ergonomics in Health Care: Improving the Outcomes (#HFESHealth2015) in Baltimore, Maryland.
The event, which is hosted by the John Hopkins Armstrong Institute for Patient Safety and Quality, will be held April 26th – 29th at the Baltimore Marriott Waterfront Hotel. More than 450 attendees will have the opportunity to attend 77 oral presentations, 9 discussion panels, and 117 posters (see full program here) in four tracks:
One of the discussion panels is titled Do Standard UCD Methods Work in Health Care? and will take place on Tuesday the 28th between 3:30 and 4:30 pm. The panel is chaired by Ross Teague, PhD, and will include Rollin J. (Terry) Fairbanks, MD, MS, Christina C. Mendat, PhD, and Eric F. Shaver, PhD as panelists (see bios below for additional details).
This interactive panel will address the question Do Standard User-Centered Design Methods Work in Health Care? from the perspectives of a health care software vendor, consultant, clinician/researcher, and medical device vendor. An additional bonus is that each of the panelists have extensive experience applying UCD methods in and outside of the health care domain.
We’re planning to include input from attendees in the form of Twitter questions and comments posed prior to and during the session using the #UCD4HC hashtag, along with questions from audience members. Also, it’s our hope that the discussion will continue in the networking session that will follow our panel.
It should be a great panel (and audience) discussion! We hope you’ll be able to join us. But, if not, please tweet your questions and thoughts using the #UCD4HC hashtag – or post a comment – and we’ll attempt to answer them during the session.
Panelists
Ross Teague, PhD
Dr. Teague is the manager of the User Experience organization at Allscripts where he leads a team of researchers and designers in the creation of products and services that improve patient and provider lives. He’s led the effort within Allscripts to create a User-Centered Design process that teams throughout the organization can follow to receive value whether they have expertise in UCD methods or not. Ross has been leading research and design efforts for medical devices and healthcare software for more than a decade. He’s also worked as a product design strategy consultant in the areas of consumer, industrial and commercial products.
Rollin J. (Terry) Fairbanks, MD, MS (@TerryFairbanks)
Dr. Fairbanks is the director of the National Center for Human Factors in Healthcare and of MedStar Health’s Simulation Training & Education Lab (SiTEL), Associate Professor of Emergency Medicine at Georgetown University, attending emergency physician at the MedStar Washington Hospital Center in Washington, DC, and Adjunct Associate Professor of Industrial Systems Engineering at the University at Buffalo. He is a human factors/safety engineer, board certified emergency physician, former private pilot, and former paramedic and EMS Medical Director. His work focuses on applying the science of safety to medical systems, based within MedStar Health, a 10-hospital $4.7B non-profit healthcare system in the Baltimore and Washington DC region.
Christina C. Mendat, PhD (@christinamendat)
Dr. Mendat is the Director of Human Factors at Human Factors MD. Her work is focused on leading clients successfully through the human factors regulatory process. Christina’s passion is helping clients who are new to human factors or have had unsuccessful human factors programs or submissions. She takes great pride in leveraging the science of human factors with a practical application. This year she is serving as co-chair of the Medical Device Track.
Eric F. Shaver, PhD (@ericshaver)
Dr. Shaver is a Human Factors Lead with FUJIFILM SonoSite. His work has emphasized achieving an optimal fit between people, technology, and work systems to facilitate their safety, performance, and satisfaction. His professional interests include health care innovation, leadership development, team performance, and applied decision making. He blogs at ericshaver.com and actively engages with others on Twitter @ericshaver.
In 2008, I co-authored “Assessing Devices from the User’s Perspective” with Curt Braun.
The article focuses on the importance of using methods from the field of human factors and ergonomics to facilitate the procurement and implementation of appropriate medical technology for a health care organization. Specifically, it identifies heuristic evaluations and usability testing.
With regard to the former, it references the Nielsen–Shneiderman Heuristics, coined by Zhang, et al. (2003). They include:
References
Shaver, E.F., & Braun, C.C. (2008, September). Assessing devices from the user’s perspective. Materials Management in Health Care, 30-34.