“In government we have leaders who are perceived by and large as unable to do what they are supposed to do, to lead. In business we have leaders who are perceived by and large as able to do what they are supposed to do, to lead, but who nevertheless do so in ways that disappoint and dishearten. This is an important distinction, one not usually made by the leadership industry, which tends anyway to accentuate the positive and eliminate the negative, and to teach how to lead as if one size fits all.” (Kellerman, 2012, p. 116)
Reference
Kellerman, B. (2012). The end of leadership. New York: Harper Business.
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